Words cannot express the appreciation of all our staff members’ efforts to keep the people we support safe, keep families informed and maintain operations at the organization despite not only the pressures of COVID-19 but the challenges we face each day. I am especially proud of the success we have had in limiting the number of cases in the agency. Although we have had an increase based on community spread in both counties our numbers are still low for the size of the organization. This is due to our use of PPE, adhering to disinfection and sanitation practices, and social distancing by our staff. Those who provide direct support have been working extra shifts and long hours to ensure we meet our staffing ratios to provide quality services and supports. They often put those we support and their needs ahead of their other responsibilities.